Andrico Karoulla's avatar
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    HealthHero thumbnail

    HealthHero

    October 2022

    At HealthHero I was the lead frontend developer in charge of rewriting the booking management tool for our internal call center. I worked closely with the call center team to get continuous feedback through user calls, prototypes, and shadowing. I also ran the frontend guild which held bi-weekly sessions and covered topics including frontend design, web accessibility, and frontend testing. Sessions would be hosted by team members sharing their expertise and external experts.

    While at HealthHero, I: 

    • Rewrote the patient booking management tool used by our call center. The platform reduced average call times by 17% while reducing errors by 42%.
    • Used CI/CD practices to 10x our deployment frequency and reduce time to deliver value (from ~2 months to 1 day).
    • Was HealthHero’s accessibility champion, running audits across our product suite to ensure they adhered to the WCAG 2.1 spec.
    • Established a culture of frontend testing as a developer responsibility. Encouraged working alongside QA, writing effective unit and E2E tests.
    Skills/Tools
    Launch Project